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After-sale support key to boosting off-grid solar

A new survey from US-based impact measurement company 60 Decibels shows off-grid energy customers are currently facing a series of challenges such as product affordability, gender inequality, customer support, further investment in minigrids, and over-indebtedness. The report, however, reveals that most users say the quality of their lives “very much improved” thanks to off-grid PV.

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